We do our very best to make our customers happy and to get your pet done in a timely manner. In order to do this, we schedule employees and appointments strategically according to the volume of buisness to best optimize efficiency. We understand the busy lives of our customers especially considering we’re typically one of the errands on the “Honey Do” list. We ask our customers to please notify us as early as possible of any changes you need to make with your appointment in order to not incur additional charges.
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Late Check-In 15
Any pet dropped off later than 20 minutes after their scheduled appointment time. Any pet later than 40 minutes of their scheduled appointment will be rescheduled and charged on their next visit.
Late Pickup 15
Any pet picked up later than 2 hours after the owner has been contacted for pick up. It is the owner’s responsibility to make sure we have an accurate and legiable number to contact you upon
What more can we possibly offer, you ask? Well we do PRIVATE TRAININGsessions as well. We offer two packages to fit your's and your dog's needs.